MEMBERSHIP HUB
WELCOME!
Welcome to your new membership!
We are thrilled that you have decided to join our Storycastle as a gglasspass member! Welcome to your membership portal. Here, you can find a step by step guide on how to book a ticket to one of the productions in your membership packages. Read the steps below on how to book your next (or first) show as a member.
STEP 1
Log into your new gglasspass member account:
In a new tab, go to to the membership log in page (here). If you did not set up a password when you purchased your membership, the system will prompt you to do so. You can also click
on “forgot password” to receive an email to reset your password.
The page in your new tab should look like this:
STEP 2
Choose the production you would like to purchase tickets for:
Once you are logged into your account, hover over Plays and Events at the top of the screen. A drop-down menu will appear. Click on the production you would like to reserve tickets for.
In this example, the photo shows a user choosing tickets for The Steadfast Tin Soldier:
STEP 3
Choose the date you would like to attend:
Once have chosen your show, there will be a calendar on the right-hand side. Scroll through and choose the date you would like to attend. Once you click the date, you can click Get Tickets for the time available.
In this example, November 17 at 7PM is being chosen for The Steadfast Tin Soldier:
STEP 4
Choose Your Seats:
Now it is time to choose your seats! Click on any seat that has an orange circle, blue circle, or wheelchair accessible icon. Once you have chosen your seats, click Continue. If you would like to start over, click Refresh.
In this example, two tickets have been chosen in the front row for The Steadfast Tin Soldier:
STEP 5
You’re almost there!
The next page is confirmation of the tickets you selected. Members do not need to do anything on this page. “Click Continue” to reach the Cart Savings page. If you are logged in as a member, you will see that your membership was automatically applied. Your cart total should be $0. Click “Check out”.
In this example, your page should look like this:
STEP 6
Choose How You Would Like To Obtain Your Ticket:
Now you can choose if you would like your ticket saved for you at the box office, printed, etc.
In this example, you can see the options:
STEP 7
Finding Your E-Ticket
If you chose an E-Ticket, you can find it in the tab outlined below once you log ing.
In this example, here is the tab for your E-Ticket:
