VISIT US

Everything you need to make your theatre experience seamless—from directions and parking to restaurant partners and accessibility information.

FIND YOUR WAY

Address

821 N Michigan Ave at Pearson St. on Chicago’s Magnificent Mile

Enter through the double doors at 163 E Pearson St.

Get directions

Parking

Spot Hero

Reserve ahead and skip the guesswork.
A calm start to your night out.

  • Click the link below to choose your discounted parking
  • SpotHero does not require validation from the box office upon arrival
Book your parking

875 N Michigan

An easy, close arrival. Park just a short walk from the venue.

  • Park at 875 N Michigan for up to six ( 6 ) hours for only $12
  • Cars must enter the garage after 12pm to receive discount
  • Enter through the ramp on Delaware Pl or Chestnut St
  • Bring your parking ticket to the box office for validation
Get directions

Water Tower Place

Smooth access to the theatre district. 
A quick, direct path from car to entrance.

  • Park at Water Tower Place for up to four ( 4 ) hours for only $15 or between four ( 4 ) and seven ( 7 ) hours for $18
  • Enter from 175 E Chestnut St
  • Let the box office know you parked at Water Tower Place and we will provide a QR code for validation.
Get directions

The Olympia Centre

Simple and convenient. A nearby option for a no-fuss arrival.

  • Park at The Olympia Centre Self Park for up to six ( 6 ) hours for only $12
  • Enter from 161 E Chicago Ave
  • Bring your parking ticket to the box office for validation
Get directions

Make a night of it

Explore partner restaurants and local favorites just steps away from the theatre.

360 Chicago
Beatrix
Capital
Chapel Street
Cafe Cremerie
Marisol
Roberts
Rosebud
Capital
View restaurant partners

Bring a group

Bring a group and we’ll help you craft the perfect night out. Meet before the show in our lobby; see a gravity defying play by our Tony Award winning Ensemble; reserve tables for a place to gather during intermissions; have a drink named after your group at the bar – the possibilities are endless.

GROUP PERKS

  • Save on tickets
  • Early access to purchase
  • Payment plans available
  • Reception, talk-back, or building tour add-ons
  • Bar package options
  • Corporate & school workshops

 

Come through and see something new.

Tell us about your group today.

Special Offers & Discounts

Special Offers & Discounts

$30 TICKETS

A limited number of $30 ticket are available for every performance. Book early to grab the lowest price seats.

CODE: NO CODE NEEDED

STUDENT RUSH

$25 student rush tickets are available for full-time students for select performances. Limit 2 per person with a valid student ID. Tickets available in person starting 90 min before curtain pending availability.

CODE: NO CODE NEEDED

INDUSTRY

Half-price tickets for theatre professionals available for all performances. Contact the box office to purchase. Limit 2 per person, must show proof of affiliation at will call.

CODE: NO CODE NEEDED

EDUCATORS

35% off Tier 1 & 2 tickets available for all performances for Chicagoland Educators. Contact the box office to purchase. Limit 2 per person, must show proof of affiliation at will call.

CODE: NO CODE NEEDED

HEALTHCARE

35% off Tier 1 & 2 tickets available for all performances for Chicagoland Healthcare professionals. Contact the box office to purchase. Limit 2 per person, must show proof of affiliation at will call.

CODE: NO CODE NEEDED

ACCESSIBILITY AT LOOKINGGLASS

ACCESSIBILITY AT LOOKINGGLASS
We are committed to ensuring that every performance and event is welcoming and inclusive. From accessible seating to open captioning and touch tours, our team is here to help you enjoy your visit comfortably.
Learn more

SOME RULES OF THE HOUSE

SOME RULES OF THE HOUSE

FOOD & DRINK

No outside food or drink in the theater.

TICKETS

Everyone in the theatre must have a ticket. No babies in arms or kids on laps.

YOUNG CHILDREN

In general, no children under the age of 5 are admitted into the theatre unless otherwise noted.

LATE SEATING

Late seating is only available at the discretion of the house manager and may not be available.

ANIMALS

No animals are allowed inside the theatre with the exception of service animals.

Questions or 
Special Requests

If you have any questions or need additional assistance, please contact our Box Office.

DURING PRODUCTIONS

TUE – SAT, 12PM – 7PM

SUN, 12PM – 4PM

  • The Box Office is closed on Mondays
  • The Box Office is in person only starting 60 min. prior to curtain

IN BETWEEN PRODUCTIONS

TUE – FRI, 10AM – 4PM

  • The Box Office is closed on Mondays and weekends
Contact Info
163 E Pearson St at Michigan Ave, Chicago, IL 60611 312 337 0665
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