ACCESSIBILITY AT LOOKINGGLASS
ACCESSIBILITY
AT LOOKINGGLASS
ACCESSIBILITY AT LOOKINGGLASS
Lookingglass is committed to making every performance and event welcoming and accessible for all audiences. Explore our available services and accommodations below.
EASE OF ACCESS
Our accessible entrance is located on Pearson Street, directly west of our main doors at 163 E Pearson St. Patrons may use the John Paul II Theatre elevator or ramp to reach the main level.
Accessible seating is available for all productions. Please contact the Box Office if you’d like assistance reserving a specific seat or companion location.
ACCESSIBLE PERFORMANCES
ACCESSIBLE PERFORMANCES
PERFORMANCES
MASK-REQUIRED PERFORMANCES
Select performances are designated as mask-required for the comfort of patrons and staff. Masks must be worn while inside the lobby and theatre, except when actively eating or drinking.
Upcoming mask-required dates are listed on each show’s event page.
OPEN CAPTIONING
Each mainstage production features one or more performances with open captioning. An LED board displays dialogue and sound cues in real time for patrons with hearing loss or English-language learners.
Use code CAPTION when booking online, by phone, or in person.
AUDIO DESCRIPTION & TOUCH TOURS
Audio-described performances feature live narration of visual details and stage action. Touch Tours allow patrons to explore costumes and props before the show.
Use code AUDIO when booking; companion tickets are available free of charge for these performances.
RELAXED PERFORMANCES
Designed for patrons with sensory sensitivities, relaxed performances offer adjusted lighting, gentler sound, and a supportive environment. Audience movement and soft conversation are welcome throughout.
Quiet areas and sensory tools are available upon request.
ASSISTIVE LISTENING DEVICES
Lightweight headsets amplify stage sound through the theatre’s audio system. Available free of charge at the Box Office prior to curtain time.
LARGE PRINT PROGRAMS
Large-print programs are available in electronic or printed format by request. Please email the Box Office at least 48 hours before your performance date.
Questions or Special Requests
If you have any questions or need additional assistance, please contact our Box Office.
DURING PRODUCTIONS
TUE – SAT, 12PM – 7PM
SUN, 12PM – 4PM
- The Box Office is closed on Mondays
- The Box Office is in person only starting 60 min. prior to curtain
IN BETWEEN PRODUCTIONS
TUE – FRI, 10AM – 4PM
- The Box Office is closed on Mondays and weekends