Frequently Asked Questions

frequently ASKED QUESTIONS:
EDUCATION AND COMMUNITY PROGRAMS DEPARTMENT

Registration and Payment

When does registration begin?
Fall Studio Classes: Fall 2016 Registration will open in August of 2016
Winter Studio Classes: Winter 2017 Registration will open in November of 2016
Spring Studio Classes: Spring 2017 Registration will open  in February of 2017
Winter Break Camp: Wintergglass 2017 Registration will open in November 2016
Spring Break and Summer Camps: Registration will open in January 2017

How do I register for a program?
We offer two methods of registration for your convenience: Register Online for Classes and for Camps or by Phone at 773.477.9257 x 193
Registration is available only during the listed times of availability.

How long are the sessions?
Studio Classes: Studio Classes session are 10 weeks, unless otherwise noted. Classes range from 45 minutes to 85 minutes, depending on age.
Camps: Camps run Monday through Friday. Session length varies by program.

Winter Break Camps: 1 week (One session in 2017)
Spring Break Camps: 1 week (One session in 2017)
Arts Quest Camp: 2 weeks (Five sessions in 2017)
Summergglass Camp: 2 weeks (Five sessions in 2017)
Lookingglass Lab: To Be Announced 
Summer Camp on the Lake: 4 weeks (One session in 2017)

Cancellation Policy
If you need to cancel your registration for a class, you will receive a full refund within 48 hours or more in advance of the first class if your cancellation does not drop the class below minimum enrollment. If you need to cancel a camp registration, you will receive a partial refund, less the $100 non-refundable deposit if we are able to fill your spot. There are no camp refunds after May 15.

When is payment due?
Payment is required at the time of registration. For your convenience, Lookingglass offers payment plans. Please call for details. All programs must be paid in full by the program start date. Lookingglass accepts cash, check, or credit card.

Do you provide scholarships for your camps and classes?
Lookingglass is committed to assisting all students in participating in our programs regardless of their financial situation. We offer limited, need-based scholarships for both our classes and camps. Please call the Education Department for further details and deadlines at 773.477.9257 x193.

Scholarship Application for our Studio Class Sessions is available here.

Scholarship Application for our Summer Camps will be made available in January 2017.

Please feel free to fill the application out and mail it back to us, or you can email the completed application to Maria Maia, Education Coordinator, at mmaia@lookingglasstheatre.org. (Please note that all Studio Class Scholarship Applications are due one week before the session begins.)

Do you provide discounts for your camps and classes?
Our discounts for our Studio Classes and Camps are as follows:

Studio Class Discounts:
Season Subscribers and Fourth Presbyterian Church Members: Receive 10% off registration
Multiple Registrations: Receive 20% off registration for each additional registration

Camp Discounts:
Returning Camper: Receive 15% off initial registration
Season Subscribers: Receive $20 off registration
Multiple Registrations: Receive 10% off registration for each additional registration.

Discount Policies:
Discounts are issued at the time of registration and cannot be added retroactively. Families who apply discounts incorrectly may be subject to additional fees. Discounts cannot be combined with the exception of the Returning Camper Discount. The Returning Camper Discount and Subscriber Discount are only valid for one registration. Multiple Registration Discount will be applied to all successive registrations, with the exception of the initial registration. Multiple Registration discount can be applied to family members signing up simultaneously.

What are your liability policies?
Lookingglass is not responsible for injuries sustained on its premises. We reserve the right to exercise discretion in accepting students for our programs. Students may be denied entrance if, in the professional judgment of the faculty and administration, their participation would pose a danger to themselves or others. Lookingglass does not discriminate on the basis of race, gender or disability.

Can my student make up a class/camp?
Due to the nature of our programs, we are unable to offer make ups for missed sessions. Please be sure to tell us in advance if your student will be missing any program days due to travel, illness, or other circumstances. If your child is sick, he or she must be symptom-free for 24 hours before returning to Lookingglass. If your child develops any symptoms while at Lookingglass (including fever, upset stomach, nausea, coughing, etc), you will be notified immediately for pick-up.

 

Additional QUESTIONS

Where do classes and workshops take place?
All 2016-2017 Studio Classes are held in the Fourth Presbyterian Church’s Gratz Center at 126 E Chestnut. You and your student will enter the Gratz Center building from the Chestnut street entrance.  At the end of the class, the students will return to the Gratz Center Chestnut Street lobby, accompanied by the Lookingglass teaching artist for pick up.

 

Where do camps take place?
Most of our camp programs take place downtown, with the exception of Hyde Park. Specific drop off and pick up locations vary by program. For more information, please refer to the specific program of interest, or contact us 773.477.9257 x 193.

What should my camper wear?
Please note that children must wear loose, comfortable clothes and close-toed shoes each day, as we will be doing activities that require freedom of movement. If your student would like to wear a dress or a skirt, please be sure that leggings are worn as well.

What should I pack for lunch?
Children must bring a lunch to camp every day. Lunches should be clearly marked with their names and given to their camp instructors every morning upon arrival. Lunches will not be refrigerated during camp. Please feel free to use cold packs and other creative ideas for perishable items. Lookingglass Camps are NUT-FREE ZONES.

What should my camper bring with them?
Please note that no valuables, including toys, money, or games are allowed at camp. Lookingglass Theatre Company is not responsible for any lost or stolen items that are brought to camp. We understand that some students may have cell phones in case of emergency, but we do not allow their use during camp.

Where do I park during a Lookingglass program?
Please click here to learn more about our conveniently located parking options!